Mobile
data consumption has increased steadily over the past several years,
but consumers have found new ways to avoid paying extra for services
they don't need or use -- and intense competition among
mobile
carriers has allowed consumers to switch from fixed-data to unlimited
plans and pay less in the process.
Operators
increasingly have been turning to targeted data-driven services in
order to drive higher data usage and find new monetization
strategies.
The
mobile data market has been approaching saturation in major
industrialized nations.
Parks
Associates recently released the industry report Mobile Data
Services: Business Model Assessment, which includes an analysis of
the top five data-driven services are,
1.The
Social Media and Chat
The
most commonly used type of mobile application is social media,
according to Parks Associates' data.
More
than 80 percent of U.S. smartphone owners under the age of 25 use
social media and chat apps such as Facebook and Snapchat on their
phones, the firm's research suggests.
Providers
in emerging markets have been using social media to drive mobile data
adoption and, in some cases, bring people online for the first time.
In
more mature markets, MSPs have used zero-rated (free of charge)
access to social media as a means to attract subscribers.
Livestreaming,
embedded video content, and voice and video chat have become part of
the social media and messaging experience.
Eighty-two
percent of Twitter users watch video content, and 90 percent of
Twitter video views take place on a mobile screen, according to
recent research.
Video
calling and voice chat can drive heavier adoption of data while
reducing reliance on legacy networks.
Almost
half of U.S. broadband households regularly used video calling and
chat apps in 2015, and that usage will increase as messaging services
such as Facebook Messenger gain increased adoption.
2.Streaming
Videos
Video
content accounted for roughly 50 percent of mobile data traffic in
2016, and its portion is expected to grow to 75 percent of mobile
data traffic by 2021, according to Ericsson.
YouTube,
the most popular over-the-top service globally, has more than 1.5
billion logged-in users visiting its site per month, which equates to
about 20 percent of the world's population.
The
consumption of streaming video content via smartphone has a strong
correlation with size of a user's data plan.
Among
U.S. and other broadband households, the percentage of those
consuming streaming video doubles between those with a 1-GB or
smaller data plan and those with a 10-GB or greater data plan.
Unlimited
data plans are highly effective in promoting adoption of streaming
OTT services.
Mobile
service providers have been taking advantage of this trend by
offering unlimited data and video subscription bundles, such as
AT&T's DirecTV bundle.
3.Streaming
Music
Streaming
music is more popular than streaming video, but it is not as
data-intensive. Even music streamed at a high quality (320 kbps) uses
less data than low-quality video.
Streaming
music is effective at driving data plan adoption in regions where 3G
and 4G technologies have become dominant but where the mobile market
has not reached maturity.
While
streaming music will not drive as much revenue as video, it has less
impact on networks and network quality, and it represents less of a
risk to operators' quality of service.
Consumers
all over the world spend an average of four hours per day listening
to music, according to the Recording Industry.
Digital
revenues made up 78 percent of the total music industry in 2016, with
streaming music generating the majority of revenue in the United
States and some other countries.
4.Mobile
Gaming
More
than half of U.S. smartphone owners in broadband households play
mobile games, Parks Associates' data suggests, and mobile gamers
spend an average of five hours per week doing so.
Gaming
is not a new phenomenon, but has become a dominant application for
mobile devices. Revenue models for mobile games typically include
in-app purchases and advertising.
Mobile
service providers traditionally have benefited from the popularity of
mobile gaming by offering paid downloads from their own app stores,
but the popularity of OS-bundled app stores such as Google Play and
Apple's App Store largely killed that model in developed markets.
Instead,
mobile service providers have turned to newer models, such as
partnerships with the makers of popular games and game store
subscriptions with carrier billing.
5.
Cellular-Connected Devices and the IoT
Over
the last several years, an increasing number and variety of
non-smartphone products have begun to connect to mobile networks for
fast and ubiquitous Internet access.
Those
products -- including tablets, e-readers, smartwatches, cameras and
cars -- require their own data plans, which may be sold either
individually or as a part of a shared data bucket.
Adoption
of connected car data plans, for example, is relatively low at
present but growing sharply -- both in terms of direct-to-consumer
data plans and partnerships with automakers and connected car managed
service providers.
When
self-driving cars hit the market, car data plans will become
commonplace. Although the mobile data market is nearing saturation,
MSPs still have opportunities for revenue growth and consumer
loyalty.
By
integrated the top data-driven services with their offerings, MSPs
can offer differentiated data-intensive applications or partner with
top application developers to drive revenue and improve customer
satisfaction.
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